Compass Group - Grand Rapids, MI

posted about 1 month ago

Full-time - Entry Level
Grand Rapids, MI
10,001+ employees
Merchant Wholesalers, Nondurable Goods

About the position

The Hospitality/Front of House Manager in Training (MIT) role at Unidine is designed for individuals passionate about developing their leadership skills in the hospitality industry. This position offers a unique opportunity to gain hands-on experience in various operational areas, including marketing, customer service, and profit and loss management, while participating in the Accelerated Manager Program (AMP). The MIT will be trained to potentially transition into a full-time management role within the company, focusing on delivering exceptional guest experiences and operational excellence.

Responsibilities

  • Participate in the Accelerated Manager Program (AMP) to develop management skills.
  • Gain hands-on experience in various operational areas such as marketing, customer service, and retail management.
  • Assist in hiring, training, and managing staff to ensure high-quality service delivery.
  • Learn about profit and loss management, inventory control, and cash handling.
  • Communicate effectively with peers, employees, clients, and customers to foster a collaborative environment.
  • Adapt to fast-paced work environments and prioritize tasks effectively.

Requirements

  • Bachelor's Degree received by August 2025 or prior (required).
  • One year of customer service or hospitality work/internship experience (preferred).
  • Demonstrated financial acumen including profit and loss management, inventory, and cash handling skills.
  • Ability to communicate effectively both written and verbally with peers, employees, clients, and customers.
  • Strong organizational skills with the ability to prioritize, multi-task, and meet deadlines in a fast-paced work environment.
  • Basic understanding of contract administration and client relations.
  • Basic knowledge of food and catering trends with a focus on quality, production, sanitation, safety, and marketing.
  • Competency in all Microsoft Office applications.

Nice-to-haves

  • Willingness to relocate for the right role or advancement opportunity.
  • Driver's License (preferred, but may be required for certain roles).

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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