Cox Communications - Norcross, GA

posted about 2 months ago

Full-time - Mid Level
Norcross, GA
Broadcasting and Content Providers

About the position

Blueprint RF seeks an ambitious Hospitality Installation Manager II to join a growing company in the hospitality technology space. This is an excellent opportunity for personal and professional growth for someone who works well in a team-driven environment. Reporting to the Manager of Field Operations, Hospitality, the Hospitality Installation Manager II is responsible for managing the entire scope of multiple wireless network installations. The role requires technical knowledge of local area network architecture and project management inter-related process stages. This includes scope of work review, risk management, project planning, estimating, tracking, reporting, internal & external customer communications, procurement, personnel management, quality control, and compliance assurance. The Hospitality Installation Manager II consults and works with internal departments, managerial and technical staff at customer locations, as well as management companies. The position involves managing multiple projects simultaneously at various stages in the project life cycle. The manager will review and evaluate assigned project scope and initiate the project plan and schedule. Understanding and managing compliance with company and third-party standards is crucial. The role requires proactive setting and management of customer implementation and communication plans, coordinating sequencing of projects, vendors, and third parties to accomplish projects on agreed-upon timeframes. Additionally, the manager will procure and manage installation resources, including materials and subcontractors, work the project plan, and resolve any conflicts with customer and internal teams. Participation in the change order management process is also required, along with managing projects to ensure profitability and completing final project reconciliation, including preparing an accurate customer final invoice. Ongoing customer communication throughout the project life cycle and providing consistent updates and communication to the status of projects to the appropriate management team and stakeholders are essential functions of this role.

Responsibilities

  • Manage multiple projects simultaneously at various stages in the project life cycle.
  • Review and evaluate assigned project scope and initiate the project plan and schedule.
  • Understand and manage compliance of company & third-party standards.
  • Proactively set and manage customer implementation and communication plans.
  • Coordinate sequencing of projects, vendors, and third parties to accomplish projects on agreed upon timeframes.
  • Procure and manage installation resources (including materials & subcontractors).
  • Work the project plan and resolve any conflicts with customer and internal teams.
  • Participate in change order management process.
  • Manage projects to ensure profitability.
  • Complete final project reconciliation including preparing an accurate customer final invoice.
  • Maintain ongoing customer communication throughout project life cycle.
  • Update and track projects in project management tools.
  • Provide consistent updates and communication to status of projects to appropriate management team and stakeholders.

Requirements

  • Minimum BS/BA in related discipline (i.e. project management implementation, hospitality technology etc.) and 3 years of experience required in related field.
  • Proven record of managing multiple projects/assignments at the same time.
  • Basic familiarity with network designs and network operations.
  • Excellent interpersonal, collaborative and verbal and written communication skills to lead and work effectively with teams throughout organization.
  • Ability to work both independently and within teams.
  • Critical thinking and problem-solving skills.
  • Proficiency of MS Office based applications (Word, Excel, Outlook, etc.).
  • Basic familiarity with CRM systems (Salesforce, MS Dynamics, etc.) is preferred.
  • Preferred PMP or CAPM Certification.
  • Military experience is appreciated.

Nice-to-haves

  • Master's degree in a related discipline; or 6 years of experience in a related field.

Benefits

  • Paid jury duty
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Military leave
  • Paid time off
  • Parental leave
  • Vision insurance
  • Volunteer time off
  • Bereavement leave
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