Hospitality Manager for Tasting Room

Unclassified

Part-time - Mid Level

About the position

HANA MAKGEOLLI is a pioneering brewery specializing in artisanal Korean rice wines, located in Greenpoint, Brooklyn. As the first domestic producer of these unique beverages in the United States, we pride ourselves on showcasing the diversity of the Korean sool category. Our products are crafted using organic rice and traditional brewing techniques, ensuring an authentic experience. In addition to our exquisite wines, we offer a curated selection of authentic anju to complement our beverages. We are in the process of enhancing our beverage offerings in the Tasting Room and are seeking a dedicated individual to join our team as the Tasting Room Manager. The Tasting Room Manager plays a crucial role in overseeing the operations of the Tasting Room and leading the front-of-house team. This position involves managing daily activities, planning events throughout the year, and ensuring the food and beverage program meets our high standards of hospitality. This is a part-time position, approximately 30 hours per week, with on-site work required. The ideal candidate will collaborate with management to enhance and maintain Tasting Room programs, supervise front-of-house staff, oversee the reservation system, handle inventory and procurement, assist in menu execution, plan and execute events, maintain budgets, and ensure cleanliness and organization of the Tasting Room.

Responsibilities

• Collaborate with management to enhance and maintain Tasting Room programs.
• Supervise front-of-house staff regarding scheduling, time management, and performance evaluations.
• Oversee the reservation system and manage incoming requests.
• Handle inventory and procurement for all Tasting Room supplies.
• Assist in menu execution and updates in collaboration with the culinary team.
• Plan and execute private and pop-up events, ensuring smooth logistics.
• Maintain budgets related to Tasting Room supplies.
• Work with the operations team to keep menus and POS systems current.
• Ensure cleanliness and organization of the Tasting Room and storage areas.
• Communicate effectively with kitchen and production teams to ensure cohesive service.
• Address guest concerns and escalate issues to management when necessary.

Requirements

• At least 2 years of experience in a leadership role within the hospitality industry.
• Strong understanding of fermented beverages and a passion for customer service.
• Commitment to continuous improvement and professional development.
• Excellent verbal communication and interpersonal skills.
• Ability to train and mentor staff effectively.
• Professional demeanor in all interactions.
• Availability to work during peak hours.
• Physical capability to meet the demands of the role.
• Quick thinking and adaptability in a dynamic environment.
• Strong work ethic and attention to detail.
• Team-oriented and collaborative mindset.
• Interest in breweries and fermentation is advantageous.
• Food Safety and relevant certifications are preferred.
• Must be at least 21 years of age.

Nice-to-haves

• Interest in breweries and fermentation is advantageous.
• Food Safety and relevant certifications are preferred.