Hospitality Manager- Memoir New Orleans

$70,000 - $80,000/Yr

Schulte Hospitality Group - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

101-250 employees

Real Estate

About the position

The Hospitality Manager at Schulte Hospitality Group is responsible for overseeing hotel operations, ensuring guest satisfaction, and managing budgets and financial plans. This role requires a dynamic, service-oriented individual who can lead a team and maintain compliance with brand standards while driving sales and profit targets.

Responsibilities

• Managing budgets and financial plans and controlling expenditure
• Overseeing hotel operations under the direction of the General Manager
• Ensuring overall guest satisfaction to drive brand metrics
• Ensuring compliance with brand standards
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Performing various other duties as assigned to meet business objectives

Requirements

• Minimum of two (2) years' experience as an Assistant General Manager
• Bachelor's Degree in Hospitality Management or Business preferred
• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office

Benefits

• 401(k) matching
• Employee assistance program
• Gym membership
• Health insurance
• Life insurance
• Paid holidays
• Paid time off