Hospitality Manager

$55,000 - $65,000/Yr

Volunteer Hospitality - Springfield, TN

Full-time - Mid Level

Springfield, TN

Accommodation

About the position

The Hospitality Manager will oversee the daily operations of the facilities, ensuring both customer satisfaction and a positive work environment for staff. This role requires strong communication skills and the ability to solve problems effectively in challenging situations.

Responsibilities

• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate facility operations to maximize efficiency
• Manage staff
• Ensure supplies, equipment, and inventory are stocked and maintained
• Respond to guest concerns and resolve them appropriately
• Maintain accurate records
• Review and prepare reports for senior management
• Ensure compliance with health and quality standards

Requirements

• Proven experience as a Hospitality Manager is preferred
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of additional languages is a plus
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor's degree in Hospitality Management is preferred

Benefits

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment