Hospitality Manager

Colliers International - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Real Estate

About the position

As a Hospitality Manager at Colliers International in Atlanta, GA, you will play a pivotal role in overseeing the day-to-day operations of our hospitality services. This includes managing personnel, ensuring guest satisfaction, and maintaining the facilities to the highest standards. Your passion for working with people and managing large events will be essential in creating memorable experiences for our guests. You will be responsible for coordinating services related to food and beverage, planning for accounting purposes, and developing new marketing strategies to enhance our offerings. Your leadership will ensure that all health and safety standards are adhered to, and you will implement new procedures to serve our guests better. This position requires a strong focus on project management, time management, and people management skills, as you will be leading a team dedicated to excellence in hospitality.

Responsibilities

• Oversee day-to-day operations of hospitality services.
• Manage personnel and ensure guest satisfaction.
• Ensure facilities are well-maintained and adhere to health and safety standards.
• Coordinate services related to food and beverage for events.
• Plan and account for staff development and resource allocation.
• Develop new marketing strategies to enhance guest experiences.
• Implement new procedures to improve service delivery.

Requirements

• 8+ years' experience in conference center management.
• Industry experience in event planning, hospitality, property, and/or facility management.
• Experience managing large conference rooms.
• Strong project management skills.
• Strong time management skills.
• Strong people management skills.
• Demonstrated knowledge of foodservice operations and catering.
• Proficiency in Microsoft Office (MS Outlook, MS Word, MS Excel).
• Proficiency in managing annual budgets year over year.

Nice-to-haves

• Bachelor's degree in Hospitality Management or related field.
• Strong organizational skills and ability to prioritize tasks.
• Passion for guest service excellence.
• Preferred knowledge of bar operations and day-to-day maintenance.

Benefits

• Equal employment opportunity for all persons.
• Supportive and collaborative workplace environment.