Hospitality Manager

$52,000 - $55,000/Yr

LAZ Parking - Columbus, OH

Full-time - Mid Level

Columbus, OH

Personal and Laundry Services

About the position

The Hospitality Manager at LAZ Parking is responsible for overseeing the financial, operational, safety, and service success at designated hotel locations. This role involves managing a team, ensuring customer satisfaction, and maximizing revenue while maintaining safety standards. The position emphasizes the importance of training, human connection, and career development within the hospitality sector.

Responsibilities

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Manage, plan, schedule, train, and direct the activities of Assistant Hospitality Managers, Supervisors, Shift Leads, and frontline staff.
• Ensure increased revenue, controlled expenses, and customer satisfaction by maintaining high safety and service standards.
• Perform additional duties as assigned.

Requirements

• Bachelor's Degree or equivalent work experience desired.
• 1+ years of management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc.) is preferred.
• Valid driver's license required.
• Experience working in a fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.

Nice-to-haves

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Excellent team-building and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.

Benefits

• Full-time position with a salary range of $52,000 - $55,000 a year.