Hospitality Manager

$70,000 - $70,000/Yr

Cecilia - Vancouver, WA

Full-time - Mid Level

Vancouver, WA

Specialty Trade Contractors

About the position

The Hospitality Manager at NW Hospitality Group is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and guest satisfaction. This role involves training staff, managing schedules, and collaborating with the General Manager to maintain operational efficiency. The ideal candidate will be detail-oriented, self-motivated, and committed to creating memorable dining experiences while supporting the growth and development of the team.

Responsibilities

• Train employees in food preparation, customer service, sanitation, and safety procedures.
• Collaborate with General Manager to maintain standards and systems.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Observe and evaluate employees and work procedures to ensure quality standards and service.
• Oversee schedules, assign duties, responsibilities, and work activities to employees in accordance with position requirements.
• Receive food and beverage deliveries, checking orders to ensure accuracy and quality.
• Assist in performing personnel actions such as hiring and firing staff in consultation with other managers as necessary.
• Follow through with equipment maintenance schedules and help arrange for repairs.
• Handle cash and credit card transactions accurately.
• Engage with guests throughout their experience and resolve guest complaints regarding food quality, service or facilities.
• Maintain restaurant opening and closing procedures with accuracy.
• Work with management to develop departmental objectives, budgets, policies, procedures, and strategies.
• Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.
• Monitor compliance with health, OSHA and fire regulations.

Requirements

• Minimum of 2 years in a leadership role within the hospitality industry.
• Experience with cash register operations.
• Strong leadership skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Opportunities for advancement
• Training & development