Hospitality Manager

Buffalo Wild Wings - Pell City, AL

Full-time - Entry Level

Pell City, AL

10,001+ employees

Food Services and Drinking Places

About the position

As a Sports Bar Hospitality Manager at Buffalo Wild Wings, you will be at the forefront of operations, ensuring a smooth and enjoyable experience for sports fans. This role involves overseeing the Hospitality, Take-Out, Delivery, and Server teams, while also leading in-house marketing initiatives and executing the rewards program. Your leadership will be crucial in maintaining high standards of service and operational efficiency in a fast-paced environment.

Responsibilities

• Oversee the daily operations of the sports bar, ensuring smooth execution of services.
• Manage the Hospitality, Take-Out, Delivery, and Server teams to deliver exceptional customer experiences.
• Lead in-house marketing initiatives and execute the rewards program.
• Ensure compliance with labor laws, health codes, and safe food handling practices.
• Train and develop team members to enhance performance and service quality.

Requirements

• High school diploma or GED required; bachelor's degree preferred.
• 2 years of previous management experience preferred.
• Knowledge of labor laws, health codes, and safe food handling practices.
• Proper food handlers and alcohol dispensing certifications (if required by law).
• Strong computer operations skills.

Nice-to-haves

• Experience in employment and labor law.
• Passion for training and developing team members.

Benefits

• Monthly and quarterly bonuses.
• Comprehensive benefits program.
• Opportunities for learning and development.
• Career progression support.