Hospitality Manager

Boulevard Brewing Company - Kansas City, MO

Full-time - Mid Level

Kansas City, MO

Food Manufacturing

About the position

The Hospitality Manager at Boulevard Brewing Company is responsible for ensuring the successful execution of events with a focus on world-class service and attention to detail. This role involves managing hospitality operations, coordinating events, and overseeing staff to deliver exceptional experiences for guests. The position requires flexibility in working hours, including days, evenings, and weekends, but does not require working on holidays.

Responsibilities

• Ensure that each Boulevard event is completed successfully with world-class service and attention to detail.
• Take responsibility for the ultimate success of all events taking place on property during your shift.
• Bartend/facilitate events as needed/as scheduled.
• Create Catering contracts and Certificates of Insurance as required.
• Coordinate and update Bartender training and their knowledge of Boulevard Brewing Co., our history and products.
• Validate and communicate with caterers concerning their insurance and compliance with our Zero Landfill requirements.
• Contact hosts for day-of event details.
• Ensure that all pre-event details are executed.
• Create a full month calendar of all private events that are to occur on campus and send to the appropriate departments internally.
• Ensure that all bars/event spaces are prepped, stocked and ready for the event.
• Ensure that all bartenders scheduled for each event have been notified, scheduled, coordinated and directed before, during and after each event.
• Ensure that all pre-event and post-event side work/cleaning has been completed.
• Greet event hosts and introduce yourself as the Hospitality Manager.
• Ensure exterior doors have been locked and secured post-event prior to leaving.
• Ensure receipt and storage of custom glassware, Boulevard wine, and any materials related to events, or purchased or belonging to Hospitality.
• Monitor the use of our kitchen and the cleaning of our kitchen.
• Monitor the cleanliness and organization of storage areas.
• Give event space site tours to prospective event hosts.
• Order supplies and monitor inventories.
• Assist Hospitality General Manager, Tours & Recreation General Manager or Hospitality Director as directed.
• Collaborate and coordinate with Tours & Rec Reservations Coordinator on T&R private events.
• Open/Close and manage additional Boulevard Outlets as needed/as directed.

Requirements

• Proficiency in Microsoft Excel, Outlook, SmartDraw, and Word.
• Working knowledge of inventory management.
• Obtain a Missouri liquor license.
• Complete and pass the ServSafe Examination online.
• Must be able to lift at least 50 lbs.

Nice-to-haves

• Experience working in event management is highly valued.
• Self-motivation and ability to work with limited direction.
• Strong sense of urgency and commitment to achieving results.
• Strong alignment to company culture and values.
• Strong leadership skills.
• Ability to collaborate and work well with management, peers and across functions.
• Strong communication and interpersonal skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Parental leave