Hospitality Manager

Aldersgate United Methodist Retirement Community - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Administrative and Support Services

About the position

The Culinary Services Hospitality Manager at Aldersgate United Methodist Retirement Community is responsible for overseeing the daily operations of dining venues for Independent Living residents. This role focuses on ensuring customer satisfaction, maintaining the quality of the dining experience, and ensuring cleanliness in dining areas. The manager will also train and schedule staff, acting as the primary point of contact for residents.

Responsibilities

• Manage daily operations of all dining venues for Independent Living residents.
• Train and schedule staff to ensure efficient service.
• Ensure customer satisfaction and quality of the dining experience.
• Maintain cleanliness of dining areas.
• Act as the point of contact for residents regarding dining services.

Requirements

• Mid-level experience in hospitality or culinary services management.
• Strong leadership and staff management skills.
• Excellent customer service and communication skills.

Nice-to-haves

• Experience in a retirement community or similar setting.
• Knowledge of dietary restrictions and nutrition.

Benefits

• Wellness program
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• 401(k) matching