Accenture - Atlanta, GA
posted 3 months ago
The Hospitality & Office Operations Coordinator at Accenture plays a crucial role in ensuring the smooth operation of office services and providing exceptional customer support. This position is located in Atlanta, GA, and is part of the Corporate Functions/Corporate Services & Sustainability team. The coordinator is responsible for a variety of tasks that include reception duties, internal and external customer support, mail and shipping services, and general administrative support. The role requires preparing and maintaining conference rooms for executive meetings, managing meeting space reservations through an online tool, and assisting clients with guest badges and Wi-Fi access. Most daily tasks are performed independently, adhering to office guidelines and under general supervision. In addition to these responsibilities, the coordinator is expected to provide individualized attention to customer support, ensuring accurate information, efficient service, and timely follow-up. The role demands a proactive and energetic approach, contributing to critical office functions while delivering attentive and detailed customer service. The coordinator will also support life and safety efforts, manage operational compliance, and oversee service deliveries in line with policies and budgets. This includes setting up and maintaining meeting rooms, processing space reservation requests, and acting as a point of contact for external providers and landlords. The coordinator will also handle administrative duties, manage invoices, and provide audio-visual support during meetings. The position requires a flexible schedule, typically from 8:00 am to 5:00 pm, to accommodate various office needs and events. The ideal candidate will have a passion for hospitality and customer service, with a strong ability to work independently and as part of a team, demonstrating critical thinking and problem-solving skills.