Hospitality Operations Manager

710 E 4TH Place - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Food Services and Drinking Places

About the position

De La Nonna, a vibrant Italian eatery located in the Arts District, is seeking a dedicated Front of House Manager to enhance our growing team. This position is crucial in ensuring that our guests have a seamless and enjoyable dining experience. The Front of House Manager will oversee and manage all front of house operations, which includes supervising staff, managing guest interactions, and ensuring that the restaurant runs smoothly during service hours. The ideal candidate will be passionate about hospitality and possess strong leadership skills to foster a positive work environment. In this role, you will be responsible for developing and maintaining staff schedules to ensure adequate coverage and efficiency during peak hours. You will implement and uphold operational systems, including inventory management and supply ordering, to ensure that the restaurant is well-stocked and prepared for service. Conducting training sessions for new staff will be a key part of your responsibilities, as you will be fostering a culture of excellence and hospitality within the team. Promoting a collaborative environment where all team members support one another during service is essential to our values at De La Nonna. At De La Nonna, we prioritize hospitality and kindness in every decision we make. Our culture is built on respect and teamwork, with an emphasis on helping each other succeed. We are looking for a Front of House Manager who embodies these values and is committed to creating a welcoming atmosphere for both guests and staff.

Responsibilities

• Oversee and manage the front of house operations, ensuring a seamless guest experience.
• Develop and maintain staff schedules, ensuring adequate coverage and efficiency.
• Implement and uphold operational systems, including inventory management and supply ordering.
• Conduct training sessions for new staff, fostering a culture of excellence and hospitality.
• Promote a collaborative environment where all team members support one another during service.

Requirements

• Strong leadership skills and experience in a management role within the hospitality industry.
• Excellent communication and interpersonal skills to interact effectively with guests and staff.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Experience in inventory management and operational systems.

Nice-to-haves

• Previous experience in a high-volume restaurant setting.
• Knowledge of Italian cuisine and culture.

Benefits

• Employer-paid health and voluntary benefits
• 401k plan
• Two weeks of paid time off annually
• Consistent two-day breaks