Hospitality Program Manager

$16,640 - $62,400/Yr

Montana State University - Bozeman, MT

Full-time - Mid Level

Remote - Bozeman, MT

Educational Services

About the position

The Hospitality Program Manager at Gallatin College is responsible for overseeing the startup operations of the new Hospitality Certificate program. This role involves collaboration with various stakeholders, including the MSU Registrar and the Gallatin College Business Administration Program Director, to ensure the successful launch and management of the program. The manager will also maintain relationships with the College of Education, Health and Human Development (EHHD) and the Jake Jabs College of Business and Entrepreneurship (JJCBE) to facilitate continuing education pathways between the certificate and degree programs. In addition to program management, the Hospitality Program Manager will work with related two-year colleges as outlined in the grant to explore program development opportunities, such as online delivery and student exchange programs. The position will also involve coordinating recruitment activities in collaboration with the Gallatin College Enrollment Manager, the Director of Community Engagement, and the MSU Admissions Office. Furthermore, the manager will engage with the Dual Enrollment program to offer selected classes for high school students. This position is grant-funded and will terminate at the end of the grant period on June 30, 2028. The role requires close collaboration with Gallatin College faculty, staff, and industry partners, as well as MSU Hospitality Management faculty and staff, to ensure alignment across all programs. The Hospitality Program Manager will be focused on both student and industry needs, ensuring that all responsibilities are carried out in compliance with state and federal laws, as well as University and College policies and procedures.

Responsibilities

• Serve as program manager for Hospitality and Culinary Arts programs.
• Assist Dual Enrollment Coordinator with any dual enrollment courses offered by hospitality and culinary programs.
• Manage all administrative needs for the culinary and hospitality offerings.
• Manage new certificate program startup activities.
• Facilitate Hospitality and Culinary Arts industry advisory meetings.
• Work alongside EHHD and Business hospitality management staff and faculty, including potential remote delivery needs.
• Compile data and informational reports for grant activities and report to appropriate stakeholders.
• Interact with Gallatin College students, faculty, and staff daily.
• Recruit and connect students from across the state to Gallatin College MSU's hospitality and culinary offerings.
• Work with Gallatin College Student Success team and assist Gallatin College degree-seeking students as needed.

Requirements

• Bachelor's or associate degree in related field, or an equivalent combination of education and/or experience.
• Demonstrated experience working with students or similar population as mentor, trainer, advisor or coach in a professional environment.
• Demonstrate experience networking with industry partnerships.
• Demonstrated experience with Microsoft Office applications and learning new technologies and software programs.

Nice-to-haves

• Master's Degree in Adult and Higher Education, Student Affairs, Counseling, Public Administration, or related discipline.
• Experience in the hospitality industry.
• Demonstrated experience in Admissions, Enrollment, Advising, Student Success, and Career Placement, especially with college students.

Benefits

• Eligible for benefits as a classified position.
• Salary range of $24.388 - $30.485 per hour, commensurate with experience, education, and qualifications.