Hospitality Sales Manager

$55,000 - $55,000/Yr

GB Hotel Group - Alpharetta, GA

Full-time - Entry Level

Alpharetta, GA

Accommodation

About the position

The Sales Manager's primary responsibility is to identify new sales opportunities, recruit new business, and retain and grow the current book of business. The ideal candidate for this position is a go-getter with a proven track record of creative promotion concepts and smart selling techniques. This person must be highly communicative, organized, a team player, and possess a positive, problem-solving attitude. The role requires a proactive approach to sales and the ability to build strong relationships with clients to ensure repeat business and customer satisfaction. In this position, the Sales Manager will meet or exceed pre-determined booking goals for guest room revenue. This involves compiling lists of prospective clients for use as sales leads based on information from the internet, business directories, and other sources. Regular in-person sales calls to potential clients at their place of business are essential to establish and maintain these relationships. The Sales Manager will also monitor pricing, service levels, facilities, and group activities at competitive facilities to ensure the hotel remains in a competitive position. Additionally, the Sales Manager will evaluate potential business opportunities for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management. The role includes the complete coordination of the Sales group functions, ensuring accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary. Following up on bookings and soliciting repeat business is crucial, as is meeting and greeting clients upon arrival and visiting with them daily when in-house. The Sales Manager will also obtain, detail, document, and route all necessary information on definite groups, including billing information, credit applications, and rooming lists. Furthermore, assisting in maintaining digital marketing, social media campaigns, and website initiatives to promote the hotel is part of the job description.

Responsibilities

• Meet or exceed pre-determined booking goals for guest room revenue
• Compile lists of prospective clients for use as sales leads based on information from the internet, business directories, and other sources
• Make in-person sales calls to potential clients at their place of business on a regular basis
• Monitor pricing, service levels, facilities, and group activities at competitive facilities to ensure the hotel remains in a competitive position
• Evaluate a potential piece of business for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management
• Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary
• Follow up on bookings and solicit repeat business
• Meet and greet clients upon arrival as well as visit with clients daily when in-house
• Obtain, detail, document, and route all necessary information on definite groups including billing information, credit application, rooming list, etc.
• Assist in maintaining digital marketing, social media campaigns, and website initiatives to promote the hotel
• Other duties as assigned

Requirements

• Bachelor's degree in Business Administration, Marketing, Hotel & Restaurant Management, or related experience
• Minimum of 3 years or more of experience in Sales & Marketing
• Computer skills and knowledge of industry-focused systems
• Ability to multi-task and work in a fast-paced environment
• Travel required to and from businesses of potential clients
• Excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach

Benefits

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance