Hospitality Services Manager - LTC

About the position

Directs coordinates, and administers the Nutrition and Food Services, Housekeeping and Linen services in accordance with Federal and State regulations governing Nursing Home facilities. Provides leadership and a commitment to residents, families and co-workers following the Avera Service Standards and Mission. Acts as a trainer for new employees assigned to these areas.

Responsibilities

• Performs an initial assessment of all residents obtaining general and dietary information to individualize their care plan.
• Monitors, with Registered Dietitian, resident weight variances, identifies any cause and makes adjustments to dietary plan to maintain optimal nutritional health.
• Helps implement all regular and therapeutic diets with consultation of Registered Dietitian.
• Develops & implements new seasonal menus in collaboration with dietitian.
• Maintains open communication with residents and responds appropriately to residents' concerns and requests.
• Establishes and updates department policies and procedures annually in compliance with State and Federal regulations.
• Assists with the preparation of the department budgets for review.
• Participates in operational plan and capital budget planning.
• Places food and supply orders through contracted vendors to maintain adequate inventory.
• Inspects storage rooms, freezers, refrigerators, utility/janitorial closets, etc., for upkeep, outdates, and supply control.
• Participates in annual State survey.
• Reviews and develops a plan of correction for area of responsibility deficiencies noted during survey inspections.
• Meets with staff on a regularly scheduled basis, and solicits advice from inter-department supervisors concerning the operation of the department.
• Ensures that staff follow established safety regulations in the use of equipment and supplies at all times.
• Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's established policies and procedures.
• Makes daily rounds to assure that staff are performing duties and to assure that appropriate procedures are being rendered to meet the needs of the facility.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Requirements

• High School or GED Equivalent
• Drivers License - Licensing Board Upon Hire
• Certified Dietary Manager - Association of Nutrition & Foodservice Professionals Upon Hire

Nice-to-haves

• 1-3 years experience in Long Term Care setting

Benefits

• PTO available day 1 for eligible hires.
• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.