Chick-fil-A - Louisville, KY

posted 4 months ago

Part-time,Full-time - Entry Level
Louisville, KY
Food Services and Drinking Places

About the position

At Chick-fil-A Stonybrook & Chick-fil-A Bardstown Rd., we are dedicated to serving great food with remarkable hospitality. Our mission is driven by our commitment to putting people first, doing what's right, and leading with generosity. We believe that our most valuable resource is our people, and we strive to recruit the best talent available. Our standards are high, and we expect our team members to exceed these expectations consistently. We view ourselves as professionals in the hospitality industry, and we are looking for individuals who embody the qualities of a Hospitality Professional. A Hospitality Professional is someone who aligns their work with our core values of Character, Chemistry, and Competency. This role requires dependability, a servant-hearted attitude, coachability, trustworthiness, and a sense of urgency. Our team members must possess a positive disposition, the ability to think independently to solve problems, and maintain a professional demeanor. They should also be goal-oriented and able to anticipate the needs of our guests. As a Front of House team member, you will be responsible for providing friendly and efficient customer service, ensuring that every guest interaction is filled with honor, dignity, and respect. You will gain proficiency in various zones of the restaurant, which may include receiving guest orders, operating a cash register, and accurately processing payments. Your role will also involve assembling and delivering guest orders, cleaning and restocking areas, and adhering to food safety and cleanliness guidelines. This position requires the ability to work efficiently on your feet for several hours, lift objects up to 20 lbs., and work outside in various weather conditions while prioritizing safety.

Responsibilities

  • Provide friendly and efficient customer service by demonstrating honor, dignity, and respect in all guest interactions.
  • Gain proficiency in a particular zone of the restaurant, including receiving guest orders and operating a cash register.
  • Accurately count US currency and provide change to customers as required.
  • Assemble and deliver guest orders with a high level of hospitality.
  • Clean and restock the front counter, condiment stands, and restrooms as needed.
  • Follow food safety and cleanliness guidelines to maintain a safe environment.
  • Work efficiently and effectively in a fast-paced environment.

Requirements

  • High school diploma or GED.
  • Restaurant experience preferred.

Nice-to-haves

  • Dependable and trustworthy character.
  • Servant-hearted attitude and coachability.
  • Ability to work with a sense of urgency and maintain a positive disposition.
  • Independent problem-solving skills and a professional demeanor.

Benefits

  • Health insurance
  • 401(k)
  • Flexible schedule
  • Referral program
  • Food discounts
  • $2,500 scholarship opportunities
  • Sundays off
  • Referral bonuses
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