LAZ Parking - Chicago, IL
posted 23 days ago
LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities for our employees and value for our clients.” When it comes to parking, we're the experts! The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners. The Hospitality Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel. This role is crucial in ensuring that the hotel valet operations run smoothly and efficiently, while also maintaining high standards of customer service and safety. The manager will be responsible for managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads, and frontline staff. The position requires a proactive approach to maximizing revenue, controlling expenses, and ensuring customer satisfaction by maintaining the highest level of safety and service thresholds aligned with client expectations.