Hospitality Valet

$20,800 - $33,280/Yr

LAZ Parking - Birmingham, AL

posted about 2 months ago

Part-time - Entry Level
Birmingham, AL
Personal and Laundry Services

About the position

As a Hospitality Valet with LAZ Parking, you will play a crucial role in providing exceptional service to our customers at downtown hotel locations. This position is perfect for individuals who enjoy driving cars and meeting new people. You will be the first point of contact for our clients, greeting them with a warm welcome and a professional demeanor. Your primary responsibilities will include parking and retrieving vehicles efficiently and safely, ensuring a smooth flow of traffic, and promoting excellent customer relations. You will be expected to develop rapport with customers, addressing their needs and making their experience memorable. This role requires a self-reliant attitude, as you will often work independently while maintaining a high level of service. The ideal candidate is energetic, responsible, and possesses strong communication skills. You will also have the opportunity to earn great cash tips daily, with a base pay of $10.00 per hour, leading to a total compensation of $16.00 or more per hour with tips. Additionally, there are growth opportunities within the company, along with a sign-on bonus of $100 after completing 60 days of employment and a referral bonus of $100 after a referred employee completes 60 days.

Responsibilities

  • Park and retrieve cars efficiently and in a timely manner.
  • Greet all customers by name and develop rapport with each person driving up to your stand.
  • Help direct traffic to maintain a clean and organized flow of cars.
  • Promote excellent customer relations by going above and beyond for customers.
  • Work independently and make decisions without supervision.

Requirements

  • Strong customer service experience.
  • Ability to drive a manual transmission vehicle.
  • Good communication skills in English, both spoken and written.
  • Ability to handle challenging situations and remain calm under pressure.
  • Willingness to work in various weather conditions.

Nice-to-haves

  • Cash handling experience.
  • Parking industry experience.

Benefits

  • Free parking
  • Paid training
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Smoking cessation program
  • Employee assistance program
  • Vision insurance
  • Referral program
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