Omni Hotels & Resorts - Oklahoma City, OK

posted 26 days ago

Part-time
Oklahoma City, OK
Accommodation

About the position

The Host position at Bob's Steak & Chop House involves providing exceptional customer service by greeting and seating guests in a friendly manner. This role is crucial in ensuring a positive dining experience in a high-end restaurant setting, known for its quality steaks and extensive wine selection.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service.
  • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menus in front of guests.
  • Answer phone and record reservations for large parties.
  • Control high volume outside of the restaurant.
  • Monitor dining rooms for seating availability, service, safety, and well-being of guests.
  • Assist servers when needed.
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Requirements

  • Must have strong verbal and written communication skills.
  • Prior host experience preferred, especially in a fine dining establishment.
  • Must be able to multi-task and be a team player.
  • Must be familiar with Open Table and creating/taking guest reservations.
  • Must be upbeat, positive, and friendly when speaking to guests.
  • Must be able to stand and walk for an extended period of time or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
  • Must be able to work flexible shifts including nights, weekends, and holidays.
  • Must live within 50 miles of the hotel.
  • Must have appropriate alcohol training and food handler certification/permits.
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