Host/Hostess

L’incontro by Rocco • New York, NY

402d • $33,280 - $35,360

About The Position

The Host/Hostess at L'incontro by Rocco is responsible for creating a welcoming atmosphere for guests from their arrival to departure. This role requires strong organizational and customer service skills, as well as the ability to manage reservations and provide accurate wait times. The position involves working in shifts, including weekends, and requires standing or walking for the duration of the shift.

Requirements

• Strong organizational skills
• Customer service skills
• Previous experience as a Host/Hostess
• Excellent people skills
• Ability to work in shifts and on weekends
• Experience with OpenTable
• Knowledge of social media
• Food service experience
• POS experience
• Phone etiquette
• Restaurant experience

Responsibilities

• Greeting guests upon arrival and escorting them to their tables
• Answering phone calls
• Managing reservations
• Providing accurate wait times
• Experience with OpenTable
• Social media knowledge
• Taking out orders on the restaurant POS system
• Processing payments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed