Host / Hostess

Waffle House - Durham, NC

Part-time,Full-time - Entry Level

Durham, NC

Food Services and Drinking Places

About the position

The Host/Hostess at Waffle House plays a crucial role in creating a welcoming atmosphere for customers. This position involves greeting guests, managing seating arrangements, and ensuring a positive dining experience. The role is essential in maintaining the flow of service and enhancing customer satisfaction in a fast-paced environment.

Responsibilities

• Serves as the Customer's first impression of service in the restaurant
• Greets all incoming customers with a smile and by opening the door
• Warmly invites the Customer to find a table or shows them to the waiting chairs
• Manages the order of waiting Customers to ensure prompt seating
• Thanks Customers as they are leaving and invites them to return
• Stocks and maintains the self-service coffee bar for waiting Customers
• Hands menus to waiting Customers
• Answers Customer's questions regarding the menu and wait times

Requirements

• Fantastic customer service skills
• Ability to work in a fast-paced environment

Benefits

• Paid weekly
• Direct deposit or Pay card available
• Flexible schedules
• Waffle House Stock Ownership after 90 days
• Paid vacation and other benefits available to qualifying associates