Host / Hostess

$24,960 - $33,280/Yr

Bonita National Golf & Country Club - Bonita Springs, FL

Full-time - Entry Level

Onsite - Bonita Springs, FL

About the position

The Host/Hostess position at Bonita National Golf and Country Club offers an exciting opportunity for individuals passionate about hospitality and customer service. This role involves welcoming guests, managing seating arrangements, and ensuring a pleasant dining experience. Ideal for those starting their careers or looking for a part-time role, this position emphasizes the importance of strong communication and organizational skills while providing a supportive environment for personal and professional growth.

Responsibilities

• Welcomes each guest with a friendly greeting and escorts to their assigned table
• Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
• Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
• Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
• Retains knowledge of all menu items, prices and general service procedures
• Responsible for standards of appearance and cleanliness in all service areas
• Remains visible on dining room floor and is easily accessible to guests, staff and management
• Checks all tables before service to ensure proper settings
• Communicates guest requests and concerns to the department manager
• Incorporates safe work practices in job performance
• Regular and reliable attendance
• Performs other duties as required by supervisor

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and speak English may be required in order to perform the duties of the job
• Must complete Alcohol Awareness Training
• Knowledge of Microsoft Office applications
• Knowledge of point of sales (POS) system

Benefits

• Competitive hourly wage
• Opportunities for professional development
• Comprehensive benefits package