Waffle House - Archdale, NC
posted 26 days ago
Part-time,Full-time - Entry Level
Archdale, NC
Food Services and Drinking Places
About the position
The Host/Hostess at Waffle House plays a crucial role in creating a welcoming atmosphere for customers. This position involves greeting guests, managing seating arrangements, and ensuring a positive dining experience from the moment customers enter the restaurant. The role is essential in maintaining the flow of service and enhancing customer satisfaction in a fast-paced environment.
Responsibilities
- Serves as the Customer's first impression of service in the restaurant
- Greets all incoming customers with a smile and by opening the door
- Warmly invites the Customer to find a table wherever they'd prefer, or shows them to the waiting chairs along the front, ensuring them of a short wait
- Manages the order of waiting Customers to ensure that they are seated promptly as tables become available
- Diligently thanks Customers as they are leaving and invites them to come back
- Stocks and maintains the self-service coffee bar for waiting Customers
- Hands menus to waiting Customers
- Answers Customer's questions regarding the menu, basic Waffle House food preparation and wait times
Requirements
- Fantastic customer service skills
- Ability to interact with a lot of people in a fast-paced environment
Benefits
- Paid weekly
- Direct deposit or Pay card available
- Flexible schedules
- Waffle House Stock Ownership after 90 days
- Paid vacation and other benefits available to qualifying associates
