Host
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About The Position
At Johnny Delmonico's Steakhouse, the host plays a crucial role in creating a welcoming atmosphere for guests. The primary responsibility of the host is to greet customers as they enter the restaurant, ensuring they feel valued and appreciated from the moment they walk through the door. This includes taking reservations or placing guests on a waiting list, providing them with menus, and escorting them to their seats. The host is also responsible for managing phone calls and addressing customer inquiries regarding the restaurant and its menu offerings. In addition to these duties, the host may assist other restaurant staff as needed, contributing to a smooth and efficient dining experience for all patrons. The work environment at Johnny Delmonico's is vibrant and dynamic, reflecting the restaurant's commitment to excellence in service and hospitality. The host is expected to maintain a positive attitude and a strong customer service orientation, as they are often the first point of contact for guests. This role requires the ability to stand for extended periods and move quickly in a fast-paced setting, ensuring that all guests are attended to promptly and courteously. The host's role is not just about seating guests; it is about setting the tone for their dining experience and ensuring that they leave with a positive impression of the restaurant. Johnny Delmonico's Steakhouse is part of the Food Fight Restaurant Group, which emphasizes growth and improvement within its teams. The company fosters a collaborative culture, allowing for flexible scheduling and providing opportunities for continued education and career advancement. The host position is an entry-level role that can lead to further opportunities within the restaurant, as the company values internal promotions and career development.
