Hostess/Host

$35,360 - $37,440/Yr

True Food Kitchen - Walnut Creek, CA

Part-time - Entry Level

Walnut Creek, CA

Food Services and Drinking Places

About the position

The Host/Hostess at True Food Kitchen plays a crucial role in creating a welcoming atmosphere for guests. This part-time position involves greeting guests, managing reservations, and ensuring a smooth flow of service in the restaurant. The role emphasizes hospitality and customer service, making it essential for the Host/Hostess to engage positively with guests and contribute to a pleasant dining experience.

Responsibilities

• Welcome/greet/thank guests upon arrival and departure
• Make all guests feel comfortable and let them know you're there to personally take care of them
• Know regular guests by name, their preferences, and special requests
• Answer the phone promptly and with a smile
• Record guest's information accurately when on a wait, provide an estimated wait time, and seat accordingly
• Accommodate guest seating preferences as often as possible without compromising the flow of service
• Understand and adhere to all safety, sanitation, and administrative procedures
• Provide complete and timely communication to other staff members throughout the shift as necessary
• Seat guests to company standards
• Check and maintain the front desk area for adequate supplies
• Ensure entry, windows, and floors are clean and to sanitation standard.

Requirements

• Experience in a fun, fast-paced environment
• Ability to be on your feet and active
• Strong customer service skills
• Friendly and upbeat personality

Nice-to-haves

• Previous experience as a host/hostess
• Knowledge of restaurant operations

Benefits

• Employee assistance program
• Pet insurance
• Restaurant dining discount
• Paid volunteer time
• Access to affordable health care through Hooray Health and telehealth options
• Access to expert guidance through EAP/SupportLinc
• Eligible to give to and receive from the True Giving fund that supports life-changing events