Hostess/Host
$29,120 - $29,120/Yr
Cascades Of Groveland - Groveland, FL
posted 2 months ago
Part-time - Entry Level
Groveland, FL
About the position
The Hostess/Host position at KW Property Management & Consulting involves greeting and assisting guests, managing reservations, and maintaining a clean and welcoming environment. The role emphasizes customer service and adherence to the company's GREAT values, which include respect, enthusiasm, accountability, and trustworthiness.
Responsibilities
- Greet incoming and outgoing guests
- Manage reservations and provide accurate wait times
- Monitor waiting and seating lists
- Escort guests to assigned dining or bar areas
- Provide chair assistance and menu presentation along with server's name
- Maintain cleanliness of reception, dining, and working areas
- Cater to guests requiring extra attention
- Answer incoming calls and address customer queries
- Assist servers as needed
Requirements
- Customer service experience
- Excellent customer service and communication skills
- Ability to follow all sanitation procedures
- Ability to work in a team atmosphere
- High school diploma or food safety training
