HOTEL ASSISTANT EXECUTIVE HOUSEKEEPER

Indus Hospitality Group - Geneva, NY

Full-time - Mid Level

Geneva, NY

51-100 employees

About the position

Indus Hospitality Group is seeking a dedicated and detail-oriented Hotel Assistant Executive Housekeeper to join our team in Geneva, NY. Our mission is to develop, empower, and support success in our employees, and we pride ourselves on our core values of Growth, Loyalty, Respect, and Flexibility. This position is not just a job; it is a career opportunity within a company that has grown significantly over the last four decades, contributing to regional economic development through our commitment to the communities we serve. We operate over 70 properties, primarily hotels and restaurants, and have been recognized for our excellence in hospitality through numerous awards. As the Hotel Assistant Executive Housekeeper, you will assist in managing the work activities of all Housekeeping, Laundry, and Houseperson associates. Your role will involve ensuring that all assigned guestrooms are inspected and meet the hotel's cleanliness standards, as well as maintaining efficient stock and positioning of all guestroom amenities and supplies. You will also be responsible for updating the Property Management System with guestroom status and ensuring that all public areas are clean and well-maintained. In addition to overseeing the cleanliness and organization of housekeeping storage closets and Lost and Found articles, you will perform various administrative tasks, including maintaining an accurate inventory of supplies, processing department payroll, and handling accounting and purchasing functions. You will assist in checking all fixtures and equipment for proper operation and report any deficiencies. This role requires strong communication skills to facilitate effective departmental communication through logs, daily stand-up meetings, and monthly department meetings. You will also assist in supervising all associates in the Housekeeping and Laundry departments, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities

• Conduct opening procedures and distribute work assignments.
• Ensure that all assigned guestrooms are inspected and meet the hotel's cleanliness standards.
• Ensure efficient stock and positioning of all guestroom amenities and supplies.
• Update guestroom status in the Property Management System.
• Inspect all public areas to ensure they meet cleanliness standards.
• Maintain proper supply levels, organization, and cleanliness in housekeeping storage closets.
• Log and store all Lost and Found articles properly.
• Keep hallways clear of trash, soiled linen, and other guest service equipment.
• Perform housekeeper duties as needed or assigned.
• Assist in maintaining food quality and service standards (if applicable).
• Ensure food sanitation and proper food handling standards are followed (if applicable).
• Facilitate effective departmental communication through logs and meetings.
• Perform administrative tasks including maintaining inventory of supplies and processing payroll.
• Maintain cleanliness of the Housekeeping department and surrounding areas.
• Check all fixtures and equipment for proper operation and report deficiencies.

Requirements

• Ability to perform each essential duty satisfactorily.
• Knowledge of housekeeping standards and procedures.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with team members and guests.
• Experience in a supervisory role within housekeeping or hospitality.

Nice-to-haves

• Previous experience in hotel housekeeping management.
• Familiarity with Property Management Systems.
• Certification in hospitality management or related field.

Benefits

• Career development opportunities.
• Recognition for hard work and achievements.
• Supportive team environment.