Hotel Assistant Housekeeper

Kinseth Hospitality Companies - Ames, IA

Full-time - Entry Level

Ames, IA

Accommodation

About the position

The Hotel Assistant Housekeeper plays a crucial role in maintaining the cleanliness and orderliness of the hotel. This position assists in supervising housekeeping personnel, ensuring guest satisfaction, and performing various cleaning and inspection duties throughout the hotel. The Assistant Housekeeper also supports the Executive Housekeeper in training staff and managing housekeeping operations in their absence.

Responsibilities

• Cleans hotel guestrooms, bathrooms, corridors, lobbies, and laundry as needed or assigned.
• Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
• Assists in training/developing personnel in housekeeping duties, safety, and KHC policies/procedures.
• Communicates regularly with Front Desk on the status of room inventory and updates front desk system as necessary or allowed.
• Ensures guest satisfaction through quick attention to questions, concerns, or problems.
• Communicates needs for room supplies, furniture/room renovation or replacements, room maintenance.
• Examines carpets, drapes, and furniture for stains, damage, or wear.
• Assists in the planning of carpet shampooing, turning of mattresses, and spring/fall extensive cleaning.
• Checks and counts hotel linens and supplies.
• Records inspection results and notifies cleaning personnel of inadequacies.
• Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
• Assists with guest lost and found items.

Requirements

• Experience in housekeeping or a related field is preferred.
• Ability to supervise and train staff effectively.
• Strong communication skills to interact with guests and staff.

Nice-to-haves

• Previous experience in a supervisory role within housekeeping is a plus.
• Knowledge of safety and sanitation standards in the hospitality industry.

Benefits

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants