Hotel Front Desk & Night Audit Representative

$27,040 - $31,200/Yr

Quality Inn & Sites Hotel, Monroe, MI - Monroe, MI

Part-time,Full-time - Entry Level

Monroe, MI

About the position

The Hotel Front Desk & Night Audit Representative at Quality Inn & Sites Hotel is responsible for managing guest check-ins and check-outs, handling reservations, and providing assistance to guests with their inquiries. This role involves processing payments, maintaining accurate records, and balancing cash drawers, while also coordinating with other hotel departments to enhance guest experiences.

Responsibilities

• Check in and out hotel guests
• Answer phones and take reservations
• Assist guests with their queries
• Process payments and maintain records
• Balance the cash drawer
• Match guests' numbers, rooms, payments, and folios
• Coordinate with other hotel departments to serve guests better

Requirements

• Entry-level position
• Ability to handle cash and process payments
• Strong communication skills
• Customer service orientation

Benefits

• Flexible schedule
• Paid time off
• Vision insurance