Hotel Front Desk Receptionist Full-time

$29,120 - $31,200/Yr

Holiday Inn - Billings, MT

Full-time - Entry Level

Billings, MT

Accommodation

About the position

The Hotel Front Desk Receptionist at Holiday Inn Express & Suites Billings West is responsible for providing exceptional guest service and ensuring guest satisfaction. This full-time position involves working various shifts, including weekends, and offers opportunities for advancement within the company.

Responsibilities

• Assist guests in a sincere and courteous manner to ensure 100% guest satisfaction.
• Operate PBX switchboard efficiently and professionally, receiving and transferring calls.
• Accurately sell rooms and make reservations for guests.
• Listen to guests and anticipate needs or concerns before problems occur.
• Maintain a clean and neat area and appearance in the front desk area.
• Complete cleaning and paperwork tasks to ensure the hotel remains organized and clean.

Requirements

• High school diploma or GED.
• Experience in hospitality or front desk operations is preferred, but entry-level candidates are welcome.

Benefits

• Free parking
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance