Hotel General Manager

$55,000 - $59,500/Yr

Confidential - Holland, MI

Full-time - Mid Level

Holland, MI

About the position

We are seeking an experienced and dynamic General Manager to oversee the daily operations of our hotel. This role requires strong leadership skills and a deep understanding of the hotel industry, ensuring exceptional service for guests while maintaining operational efficiency and profitability.

Responsibilities

• Lead and manage all aspects of the hotel operations, including front-of-house and back-of-house activities.
• Develop and implement budgets, ensuring financial targets are met while maintaining high-quality service standards.
• Oversee inventory control processes, including ordering, receiving, and managing stock levels to minimize waste.
• Ensure compliance with food safety regulations and maintain a clean and safe working environment for all staff.
• Manage staffing needs through effective interviewing, hiring, training, and performance evaluations of team members.
• Foster a positive work culture that encourages teamwork, professional development, and high employee morale.
• Handle cash management processes, including daily reconciliations and financial reporting.
• Address customer inquiries and complaints promptly to ensure satisfaction and loyalty.

Requirements

• Proven experience in a management role within the hotel industry.
• Strong knowledge of all hotel operations.
• Excellent budgeting skills with the ability to analyze financial reports and make data-driven decisions.
• Experience in cash handling procedures and financial oversight.
• Exceptional interpersonal skills with the ability to lead a diverse team effectively.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Strong problem-solving skills with a proactive approach to challenges that may arise in daily operations.

Nice-to-haves

• Driver's License (Preferred)

Benefits

• Paid training
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule