Hotel General Manager

$85,000 - $100,000/Yr

Confidential - Charleston, SC

Full-time - Mid Level

Charleston, SC

About the position

The Hotel General Manager will oversee the operations of a select-service hotel in Charleston, SC, ensuring efficient service delivery and high guest satisfaction. This role involves leading a team, managing financial performance, implementing marketing strategies, and maintaining compliance with brand standards and local regulations.

Responsibilities

• Oversee day-to-day operations of the hotel, ensuring smooth and efficient service delivery.
• Lead and develop a dedicated team of hospitality professionals, fostering a positive work environment.
• Monitor and manage financial performance, including budgeting, revenue forecasting, and expense control.
• Implement sales and marketing strategies to increase occupancy, ADR, and RevPAR.
• Ensure excellent guest experiences, promptly addressing feedback and maintaining high guest satisfaction scores.
• Ensure compliance with brand standards, safety regulations, and local laws.
• Handle property maintenance and cleanliness standards to ensure a comfortable stay for all guests.

Requirements

• 5-7 years of experience as a General Manager or in hotel operations management, preferably in a select-service environment.
• Strong financial acumen with a proven ability to manage budgets and drive profitability.
• Excellent leadership, communication, and problem-solving skills.
• Expertise with property management systems (PMS).
• Expertise with room inventory management.
• Ability to multitask and work in a fast-paced, customer-focused environment.
• Knowledge of Charleston's market and hospitality trends.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance