Hotel General Manager

$60,000 - $65,000/Yr

The Kennedy Hotel - Tucson, AZ

Full-time - Mid Level

Tucson, AZ

About the position

The General Manager at The Kennedy Hotel is responsible for overseeing the successful operation and administration of all hotel departments in a mid-sized boutique limited-service property. This role involves managing hotel operations, maintaining cost and quality standards, maximizing profits, and ensuring guest satisfaction. The General Manager will lead and support hotel staff, implement sales and marketing strategies, and monitor property conditions to enhance overall performance.

Responsibilities

• Manage the hotel's operation through maintaining established cost and quality standards.
• Maximize profits and develop and retain employees.
• Exceed guest expectations and serve as the top property leader.
• Interact with hotel guests, vendors, corporate leaders, and staff.
• Lead, train, schedule, motivate, coach, and support associates.
• Monitor property condition, cleanliness, quality of product, and service throughout the hotel.
• Inspect rooms and property daily to ensure standards are met.
• Implement sales and marketing strategies to generate new leads and maximize revenues.
• Perform weekly sales calls to increase exposure and capture new business.

Requirements

• 2+ years of hotel operations supervisory/management experience required.
• 3 years of hotel management experience required.
• 5 years of hospitality experience required.
• Knowledge in reading and understanding P&Ls, including proper budget writing and expense controls.
• Ability to maintain a friendly, warm, and positive demeanor at all times.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with branded properties, particularly Sure Stay Collection by Best Western.
• Ability to travel quarterly to corporate functions/events.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance