Hotel Guest Room Attendant

- Entry Level

Oxford, ME

Amusement, Gambling, and Recreation Industries

About the position

The position involves thorough cleaning of hotel rooms and bathrooms according to established department procedures. The role requires sorting, counting, folding, and carrying linens for making guest beds, as well as stocking housekeeping carts with necessary supplies. Additionally, the employee will replenish supplies in hotel rooms and bathrooms as per hotel procedures, dust furniture, wash walls, ceilings, woodwork, windows, and sills, and empty wastebaskets while transporting trash to the waste disposal area. It is essential to report any problems immediately to the Housekeeping Supervisor or Guest Relations Manager and ensure that any lost and found items are logged appropriately. Maintaining a clean and organized work area is crucial, and the employee will occasionally interact with guests while cleaning their rooms, promoting outstanding customer relations. The role may also include performing other duties as assigned.

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to department procedures.
• Sort, count, fold and/or carry linens for making guest beds.
• Stock housekeeping carts with supplies.
• Replenish supplies in hotel room and bathroom per hotel procedures.
• Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
• Empty wastebaskets and transport trash to waste disposal area.
• Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
• Ensure any lost and found items are turned in to be logged.
• Maintain a clean and organized work area.
• Interact with guests on occasion while cleaning guest room.
• Promote outstanding customer relations.
• Perform all other duties as assigned.

Requirements

• High school diploma or equivalent.
• Previous housekeeping experience preferred.
• Must be able to multi-task and take direction.
• Required to work a flexible schedule including nights, weekends and holidays as required.