The Grand America Hotel - Salt Lake City, UT
posted 2 months ago
The Hotel Maintenance Engineer is responsible for ensuring that all maintenance work in the hotel is performed efficiently and to the highest standards. This role requires a proactive approach to guest interactions, where the engineer must greet guests by name when possible, inquire about the best time to perform maintenance, and ensure that the work is completed without leaving any trace behind. This includes removing all tools and parts from the guest room, cleaning up any mess, and ensuring that the room is left in pristine condition. The engineer is expected to maintain a professional appearance, being well-groomed and in a clean uniform at all times. The engineer will be tasked with maintaining and repairing all guest rooms according to the established standards and guidelines. This includes regular maintenance of HVAC systems, light bulbs, and keeping complete records of all work performed. The engineer must respond to guest calls within 15 minutes and inform dispatch upon completion of tasks. Additionally, the engineer will be required to complete training certifications and adhere to safety protocols, especially in emergency situations. The role also involves assisting other departments as needed and performing any other related duties assigned by the supervisor. The position requires a basic understanding of various mechanical and electronic systems, including locks, doors, plumbing, electrical systems, and fire prevention equipment. The engineer must be capable of performing physical tasks such as lifting, pushing, and climbing, and must be able to respond quickly to emergencies. A high school diploma or equivalent, along with prior experience in building maintenance and construction, is preferred for this role.