Hotel Manager - IHG Army Hotels on Ft. Bragg

About the position

The position involves overseeing the day-to-day operations and assignments of the hotel staff, assisting the Regional Operations/General Manager in developing and communicating departmental strategies and goals, and enforcing policies and procedures. The role requires recommending and initiating staffing actions in accordance with company rules, ensuring staff training and provision of necessary tools, and assisting in the development and monitoring of financial and operational plans for the hotel. The position also includes overseeing various hotel operations such as front office, food and beverage, housekeeping, maintenance, security, and sales functions to ensure compliance with quality standards and achievement of financial objectives. Additionally, the role involves maintaining positive employee relations, managing accounting and purchasing controls, and developing owner relationships. The job is second in command in a regional hotel, serving as General Manager in the absence of the Regional Operations Executive/General Manager.

Responsibilities

• Oversee day-to-day operations and assignments of hotel staff.
• Assist Regional Operations/General Manager in developing and communicating departmental strategies and goals.
• Communicate and enforce policies and procedures.
• Recommend and/or initiate salary, disciplinary, or other staffing actions.
• Ensure all staff is properly trained and equipped.
• Assist in the development, implementation, and monitoring of financial and operational plans.
• Provide direction and oversee hotel operations including front office, food and beverage, housekeeping, maintenance, security, and sales functions.
• Maintain a proactive human resources function.
• Implement and maintain accounting and purchasing controls.
• Develop and manage positive owner relationships.
• Interact with outside contacts including guests, owners, vendors, and regulatory agencies.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Hotel Administration, Business Administration or equivalent.
• Four to six years of general management experience in a high-level operations role.
• Fluent in English; other languages preferred.
• Ability to stand and move about the facilities.
• Ability to carry or lift items weighing up to 25 pounds.
• Proficient in using a keyboard for correspondence and reports.
• Strong communication skills for interacting with guests and employees.
• Mathematical skills for budgeting and profit/loss concepts.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Ability to travel for workshops and conferences.
• Willingness to work nights, weekends, and holidays.
• Legal right to work in the U.S. and reside in the U.S.

Nice-to-haves

• Five to ten years of prior hotel management experience.
• Higher education qualification in Hotel Administration or Business Administration.

Benefits

• Great salary and benefits including room discounts and superb training.
• Comprehensive package of benefits including paid time off, medical, dental, vision insurance, and 401(k).