Hotel Night Auditor (Comfort Inn & Suites, Independence, Iowa)

$22,880 - $27,040/Yr

Open Door Hospitality - Independence, IA

Part-time,Full-time - Entry Level

Independence, IA

Accommodation

About the position

The Hotel Night Auditor at Comfort Inn & Suites is responsible for welcoming guests, managing bookings, and ensuring a smooth check-in process. This role requires a friendly and professional demeanor, as well as the ability to provide guests with information about the hotel and local attractions. The position can be part-time or full-time, with flexible scheduling options.

Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Requirements

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.

Benefits

• Employee discount
• Flexible schedule
• Professional development assistance
• Relocation assistance