Hotel Night Auditor & Front Desk Agents

$20,800 - $27,040/Yr

Days Inn & Suites by Wyndham Lexington, Ky - Lexington, KY

Part-time,Full-time - Entry Level

Lexington, KY

About the position

The Hotel Night Auditor & Front Desk Agents at Days Inn & Suites by Wyndham Lexington are responsible for providing exceptional guest service and managing front desk operations. This role involves greeting and registering guests, handling reservations, and ensuring a pleasant stay for all guests while maximizing room revenue and occupancy.

Responsibilities

• Greet and register guests upon arrival.
• Make and modify reservations as needed.
• Provide attentive and courteous service to guests throughout their stay.
• Handle guest inquiries and resolve issues promptly.
• Maximize room revenue and occupancy rates.

Requirements

• Experience in a hotel or related field preferred.
• Customer service experience preferred.
• High School diploma or equivalent required.
• Detail-oriented with problem-solving abilities.

Nice-to-haves

• Professional and friendly personality.
• Ability to provide outstanding customer service.

Benefits

• Employee discount
• Paid time off