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Hotel Night Auditor
$34,320 - $35,360/Yr
Four Points Sheraton DFW Airport North - Coppell, TX
posted about 2 months ago
Full-time - Entry Level
Coppell, TX
About the position
The Night Auditor at Four Points Sheraton DFW Airport North is responsible for ensuring that guests have an exceptional experience during their stay. This role involves a combination of customer service, bookkeeping, and administrative tasks, primarily during the overnight shift. The position requires a detail-oriented individual who can manage financial records and provide excellent service to guests.
Responsibilities
- Ensure all guests feel they are having an exceptional experience at the property
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Requirements
- Diploma or equivalent from high school is required; some college is desired
- Excellent customer service and communication skills are required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Experience in the hospitality industry or guest services is preferred, but not required
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee discount
- Flexible schedule
- Paid time off
