Remington Hotels - Evansville, IN
posted 18 days ago
Full-time
Evansville, IN
Professional, Scientific, and Technical Services
About the position
The position involves performing daily audit functions for the front office and various outlets of the hotel, ensuring accuracy in room and tax postings, and managing front desk operations. The role requires attention to detail, adherence to accounting policies, and a commitment to providing excellent guest service.
Responsibilities
- Perform all daily audit functions for front office and each outlet of the hotel.
- Review room and tax posting on computer or register for accuracy, correcting any errors immediately.
- Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of front office computer system and night audit program daily.
- Complete the rebuild of the front office system, reservation and other related computer maintenance.
- Understand, know and follow management company's accounting and credit policies and procedures.
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and answering calls within 3 rings.
- Provide prompt, warm, courteous, and professional service to guests, including accurate directions to room locations.
Requirements
- Focus and maintain attention to tasks, completing work assignments on time despite frequent interruptions.
- High work ethic and self-initiative.
Nice-to-haves
- Ability to work varying schedules including nights, weekends, and holidays.
- Enjoyment in being part of a team that provides great experiences for guests.
