Hotel Property Operations Manager

$70,000 - $120,000/Yr

Retreat Hotels and Resorts - Reston, VA

Part-time,Full-time - Senior

Hybrid - Reston, VA

About the position

The Property Operations Manager at Retreat Hotels & Resorts serves as the primary liaison between the corporate office and the management teams at various hotel properties. This role is crucial for overseeing daily operations, ensuring compliance with company policies, and maintaining brand standards. The manager will leverage their passion for hospitality and leadership skills to enhance guest experiences and drive operational excellence. The position offers flexibility with part-time or full-time options and can be performed in a hybrid model from Reston, VA, or remotely from specific markets.

Responsibilities

• Develop and implement operational policies and procedures to improve efficiency and productivity.
• Monitor and analyze operational data to identify areas for improvement and cost-saving opportunities.
• Lead and motivate a team of managers to ensure operational excellence and high levels of customer service.
• Collaborate with both the corporate and on-property teams to streamline processes and enhance cross-functional communication.
• Manage budgets and resource allocation to meet financial objectives and company goals.
• Implementation of brand initiatives.

Requirements

• Strong leadership and team management skills.
• Proficiency in budget planning and financial management.
• Ability to communicate clearly, concisely, and with empathy.
• Demonstrated ability to drive operational efficiency and customer satisfaction.
• Bachelor's degree in hospitality management or related field preferred.
• 20+ years experience in hotel operations or hospitality management if applying for part-time.
• 3-5+ years experience in hotel operations or hospitality management if applying for full-time.