Hotel Sales Manager

$45,000 - $45,000/Yr

Holiday Inn - Wichita, KS

Full-time - Mid Level

Wichita, KS

Accommodation

About the position

The Sales Manager at Holiday Inn Wichita East I-35 is responsible for driving sales and promoting the hotel's services, with a strong emphasis on outside sales calls. This role involves networking, soliciting new business, and maintaining relationships with current accounts to meet and exceed sales goals. The position requires a proactive approach to sales, including preparing proposals, conducting property tours, and collaborating with various departments to ensure successful event planning.

Responsibilities

• Make solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.
• Perform outside sales calls the majority of the work week (over 50%).
• Respond to inquiries from customers, prospects, other hotels, and the corporate office.
• Prepare proposals and confirmations for group bookings and conduct tours of the property with prospective customers.
• Inform other departments of upcoming events and work with them to ensure proper planning throughout the property.
• Maintain and use the accounts tracing system/database and customer account files to generate future business.
• Follow company credit and deposit policies when booking business.
• Prepare sales reports and record sales calls and activities as required.
• Monitor guest satisfaction through follow-up surveys, thank you cards, and calls.
• Participate in industry and civic organizations to promote business opportunities.
• Track activities of the competition and the market and the hotel's position in the market.
• Participate in sales department meetings and weekly management meetings.
• Plan and participate in sales blitzes and outside after-hours functions including chamber outings.
• Participate in the development and implementation of marketing plans and action plans, give input to the development of special promotions or packages, and develop ideas to build occupancy.
• Meet and/or exceed individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.

Requirements

• High school diploma or GED; Associate's degree preferred.
• 1-2 years of related experience in hotel sales or a similar field.
• Strong sales and networking skills with a focus on outside sales calls.
• Ability to read, analyze, and interpret general accounting reports, policies, and procedures.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience in the hospitality industry.
• Familiarity with sales tracking software.

Benefits

• Paid training
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Referral program