Hotel Sales Manager

About the position

The Sales Manager at Kinseth Hospitality Corp is responsible for driving sales and promoting the hotel, banquet, and restaurant services, with a strong emphasis on outside sales. This role involves networking, soliciting new business, and maintaining relationships with current accounts to meet and exceed sales goals. The position requires a proactive approach to sales, with a focus on guest room sales during low and shoulder seasons, and includes participation in various promotional activities and events.

Responsibilities

• Make solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.
• Perform outside sales calls the majority of the work week (over 50%).
• Respond to inquiries from customers, prospects, other hotels, and the corporate office.
• Prepare proposals and confirmations for group bookings and conduct tours of the property with prospective customers.
• Inform other departments of upcoming events and work with them to ensure proper planning throughout the property.
• Maintain and use the accounts tracing system/database and customer account files to generate future business.
• Follow company credit and deposit policies when booking business.
• Prepare sales reports and record sales calls and activities as required.
• Monitor guest satisfaction through follow-up surveys, thank you cards, and calls.
• Participate in industry and civic organizations to promote business opportunities.
• Track activities of the competition and the market and the hotel's position in the market.
• Participate in sales department meetings and weekly management meetings.
• Plan and participate in sales blitzes and outside after-hours functions including chamber outings.
• Participate in the development and implementation of marketing plans and action plans, give input to the development of special promotions or packages, and develop ideas to build occupancy.
• Meet and/or exceed individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.

Requirements

• Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general accounting reports, policies & procedures, and instructions.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to complaints or inquiries from groups of managers, customers, employees and the general public.
• Ability to communicate clearly in person, by telephone and in writing.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice-to-haves

• Experience in hotel sales or hospitality management.
• Strong networking skills and ability to build relationships with clients.
• Familiarity with hotel management software and sales tracking systems.

Benefits

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants