Hotel Staff Accountant

The Newbury Boston - Boston, MA

Full-time - Entry Level

Boston, MA

About the position

The Staff Accountant at Highgate Hotels plays a crucial role in maintaining accurate financial reporting and ensuring compliance with regulations and internal controls. This position focuses on managing accounts payable, general cashier duties, and income audits, while supporting the Director of Finance in safeguarding the assets of owners and investors. The role requires attention to detail, effective communication, and the ability to resolve issues promptly to ensure overall guest satisfaction.

Responsibilities

• Review Income Audit report daily
• Prepare accounts payable invoices for processing
• Process accounts payable payments weekly via Oracle ENV
• Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
• Collect and reconcile vendor statements on a weekly basis
• Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates
• Perform general cashier duties for the property
• Manage accounting support team in charge of processing AP invoices and month-end process
• Handle customer inquiries in a professional and timely manner, providing accurate invoices, statements, and schedules
• Monitor guest ledger, advance deposit ledger, and any other related ledgers to ensure proper internal control
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing
• Ensure overall guest satisfaction by attentive listening and resolving guest issues or elevating to the Director of Finance or General Manager
• Cross-Train in other areas within the Accounting Department
• Identify root causes of issues affecting staff or guests and provide actionable solutions to improve efficiency and guest experience
• Maintain a warm and friendly demeanor at all times
• Communicate effectively both verbally and in writing with all levels of employees and guests
• Multitask and prioritize departmental functions to meet deadlines
• Attend all hotel required meetings and trainings
• Participate in M.O.D. coverage as required
• Maintain regular attendance in compliance with Highgate Hotel Standards
• Maintain high standards of personal appearance and grooming
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity and assist in implementing solutions
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary
• Understand and evaluate complex information and data from various sources to meet objectives
• Maintain confidentiality of information
• Perform other duties as requested by management

Requirements

• College courses in an associated or related field
• Related experience in a hotel or hospitality environment
• Proficient in Windows and Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Payable and Payroll experience preferred
• Hotel PMS Opera experience preferred

Nice-to-haves

• Experience in a luxury hotel environment
• Strong analytical skills
• Ability to work under pressure and meet deadlines

Benefits

• Competitive salary
• Health insurance
• 401k plan
• Paid time off
• Employee discounts on hotel stays