Aimbridge Hospitality - Cockeysville, MD
posted 4 months ago
Full-time - Entry Level
Onsite - Cockeysville, MD
1,001-5,000 employees
Accommodation
About the position
The House Attendant is responsible for maintaining the cleanliness and appearance of the public areas of the hotel. This role includes deep cleaning assigned areas, setting up and maintaining hotel lobby functions, cleaning meeting rooms, delivering service items to guest rooms, and driving the shuttle van when needed. The position requires a focus on guest service and adherence to hotel standards.
Responsibilities
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean public restrooms and ensure maintenance on a regular basis/as needed throughout the shift.
- Handle all requests for luggage assistance at check-in/out in a friendly, efficient, and courteous manner.
- Practice safe work habits to ensure safety to guests, fellow associates, and self.
- Handle items for 'Lost and Found' according to Aimbridge Hospitality standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment checklist and submit to supervisor at the end of the day.
- Perform other tasks/jobs as assigned by the supervisor or manager.
Requirements
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
- Must maintain composure and objectivity under pressure.
Benefits
- Daily Pay
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
