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Marriott International - Big Sky, MT
posted about 2 months ago
Full-time - Entry Level
Big Sky, MT
101-250 employees
Accommodation
About the position
The House Attendant position at Residence Inn Big Sky/The Wilson Hotel involves maintaining cleanliness and organization in public hotel areas while ensuring guest satisfaction. The role requires a focus on sustainability and adherence to hotel standards, with opportunities for career growth within the housekeeping department.
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of it in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM's EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training preferred.
