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The Umbrella - Concord, MA
posted 3 days ago
Part-time - Entry Level
Concord, MA
About the position
The Umbrella is seeking responsible, reliable, and friendly individuals to join our team. We are looking for House Managers and Concessions Staff who will play a crucial role in ensuring a smooth, enjoyable, and friendly experience for all guests. This position involves working in a dynamic environment where customer service is paramount, and teamwork is essential.
Responsibilities
- Manage the front-of-house operations during events
- Ensure a welcoming atmosphere for all guests
- Oversee concessions operations and staff
- Assist in training new staff members
- Handle customer inquiries and resolve issues promptly
- Maintain cleanliness and organization of the venue
Requirements
- Strong communication skills
- Ability to work in a fast-paced environment
- Previous experience in customer service or hospitality
- Reliability and punctuality
- Team player with a positive attitude
Nice-to-haves
- Experience in event management
- Knowledge of food and beverage service
- First aid certification
Benefits
- Flexible scheduling
- Opportunity for growth within the organization
- Employee discounts on events
