House Operations Manager - North Liberty Campus - 60% - Weekend Option Nights 1700-0530

University of Iowa - Iowa City, IA

Part-time - Mid Level

Iowa City, IA

Educational Services

About the position

The House Operations Manager (HOM) at the University of Iowa Health Care North Liberty Campus is responsible for coordinating and facilitating patient care functions within the hospital, ensuring compliance with hospital policies and procedures. This role focuses on planning, organizing, directing, evaluating, and improving healthcare operations, clinical education programs, and research programs. The HOM will lead a team, manage performance, and advocate for the needs of the unit while enhancing patient satisfaction and outcomes.

Responsibilities

• Hire, develop and manage the performance of staff in a nursing unit, clinic or other patient care area.
• Responsible for talent management of staff and identify succession plan strategies.
• Follow and apply leave management policies.
• Prepare budget or assist in development; provide projections and recommendations.
• Monitor and maintain unit/clinic operating budget within specified targets.
• Analyze variances and create action plans to take corrective action.
• Provide leadership to establish and/or maintain efficient and effective systems to ensure optimal patient outcomes.
• Identify trends and determine quality initiatives and priorities.
• Allocate resources to meet quality and productivity expectations.
• Review patient satisfaction data and develop, implement and evaluate plan(s) to enhance patient satisfaction.
• Ensure unit/clinic is survey ready.
• Assess care coordination within multidisciplinary team to maximize patient satisfaction and continuity of care.
• Identify needs, trends, and forecasts in order to provide quality patient care and ensure appropriate flex staffing.
• Develop action plans for the unit/clinic or division that meets health care strategic goals.
• Monitor/evaluate goal implementation and provide progress reports to nursing leadership.
• Advocate for needs of unit/clinic with healthcare leaders.
• Facilitate multidisciplinary participation in clinical problem solving.
• Utilize unit councils to identify opportunities for improvement and innovative models of care using a multidisciplinary team to impact patient outcomes.
• Educate and mentor staff in the management of complex patient care issues.
• Provide clinical education and coaching to develop staff competency and professionalism.
• Participate in and support education of health care students.
• Encourage staff to participate in evidence based practice research initiatives and incorporate best practices into unit operations.

Requirements

• Bachelor's or Master's in Nursing is required.
• Current license to practice nursing in Iowa is required.
• 3+ years of nursing leadership and management experience.
• Demonstrated skill in leadership/management.
• Current experience in intermediate or critical care clinical practice.
• Excellent written and verbal communication skills are required.
• Must be proficient in computer software applications.
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.
• Certification in a role or specialty through a nationally recognized professional nursing certification body.
• Excellent problem solving and critical thinking skills.

Nice-to-haves

• Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD).
• Demonstrated positive Service Excellence skills.
• Flexibility with scheduling.
• MOAB or CPI certification.

Benefits

• Disability insurance
• Dental insurance
• Retirement plan
• Paid vacation
• Sick leave
• Health insurance options
• Generous employer contributions into retirement plans
• Relocation Assistance available to qualified applicants