House Person

Hôtel V - Oak Grove, KY

Full-time

Oak Grove, KY

Ambulatory Health Care Services

About the position

The House Person is responsible for maintaining cleanliness and organization in the hotel environment, ensuring that all guest areas are well-kept and presentable. This role involves a variety of cleaning tasks, interaction with guests, and support for housekeeping operations, contributing to a positive guest experience.

Responsibilities

• Empties all trash receptacles on all guest floors.
• Sweeps stairways and landings; cleans railings and washes all EXIT doors.
• Washes windows inside the hotel on all floors as per schedule.
• Cleans elevators, tracks, chrome, and stainless steel.
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
• Wipes baseboards, railings, phones, walls, and vending areas.
• Vacuums all public area rugs and public space corridors and shampoos carpets.
• Polishes/cleans lobby floor as per schedule.
• Checks to make sure all storage areas and linen rooms are clean and stocked with needed items.
• Assists with guest requests including special requests.
• Reports any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
• Ensures any lost and found items are turned in to be logged.
• Maintains a clean and organized work area.
• Interacts with guests on occasion while performing daily duties.
• Promotes outstanding customer relations.
• Completes other duties and special projects as assigned.

Requirements

• High School Diploma or equivalent.
• Previous housekeeping experience preferred.
• Ability to multi-task and take direction.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Nice-to-haves

• Experience in time management.
• Detail-oriented with a professional attitude.
• Strong organizational skills.